Privacy Policy



This Privacy Policy explains when and how I collect, use, and share information about you when you purchase products from me, contact me, or use my services through cadwax.com or related sites and services. This Privacy Policy does not apply to the practices of third parties that I do not own or control.

Information I Collect:
  • To fulfill your order, you must provide me with certain information such as your name, email address, mailing address, payment information, and details of the product you are ordering. You may also choose to provide me with additional personal information such as your Student ID and College / University course.

Why I Need Your Information and How I Use It:
  • I use your information for a variety of purposes based on legal grounds, including: to provide my services, such as when I use your information to fulfill your order or offer customer support. I value the information of my customers and only share your personal information in limited circumstances, including:

Service providers:
  • I may share your personal information with third parties who perform functions and provide services on my behalf, such as delivery companies.

Business transfers:
  • If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws:
  • I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal processes or government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.

Data Retention:
  • I keep your personal information only as long as necessary to provide my services to you. However, I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce my agreements.

Transfers of Personal Information Outside the UK:
  • I may store and process your information through third-party hosting services in the US and other countries. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I transfer information about you outside of the EU

Your Rights:
  • If you are located in certain territories, including the EU, you have certain rights regarding your personal information. Some of these rights apply generally, while others apply only in certain cases. I have described these rights below:

Access:
  • You have the right to access and receive a copy of the personal information I hold about you by contacting me.

Change, restrict, or delete:
  • You may also have the right to change, restrict my use of, or delete your personal information. Unless there are exceptional circumstances (such as where I am required to store data for legal reasons), I will generally delete your personal information upon request.

Object:
  • You can object to (i) my processing of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is required for legal reasons.

Complain:
  • If you are located in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:
  • For the purposes of EU data protection law, I, Keith Reffell, am the data controller of your personal information. Contact keith@cadwax.com